Privacy Policy
Effective Date: January 10, 2025
Romania Business Labs SRL ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website RBL ("Website"). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Data Controller
Romania Business Labs SRL is the data controller for the processing of personal data collected through this Website. Our registered office is located at:
Bulevardul Nicolae Bălcescu 25, Bucharest, Romania, 010045
Trade Registry Number: J40/997/2012, Tax Identification Number (CUI): RO29617927
For any questions or concerns regarding this Privacy Policy or data protection, please contact us at:
Email: support@rblabs.ro
Data Protection Contact: support@rblabs.ro
3. Information We Collect
We may collect and process the following types of information:
3.1 Information You Provide Directly: Name, email address, phone number, and other contact details. Information submitted through contact forms or user registration.
3.2 Automatically Collected Data: IP address, browser type, and device information. Cookies and usage data (see Section 6 for details).
3.3 Third-Party Data: Information provided by social media platforms or third-party integrations.
4. How We Use Your Information
We use the information collected for the following purposes: To provide and improve our Website and services, to respond to inquiries and support requests, to send marketing and promotional communications (with your consent), to comply with legal and regulatory obligations, to enhance Website security and prevent unauthorized access.
8. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Access: Request access to your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Limit the processing of your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Revoke previously given consent at any time.
Lodge a Complaint: You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal — ANSPDCP), www.dataprotection.ro, if you believe your data protection rights have been violated.
9. International Transfers
We work with service providers established in or operating from the United States, including Google (Google Analytics and Gmail/Google Workspace) and HubSpot. Where personal data is transferred to these providers outside the European Economic Area (EEA), the transfer is carried out under the safeguards provided by the EU-U.S. Data Privacy Framework (for providers certified under it) and/or the Standard Contractual Clauses approved by the European Commission, in accordance with Article 46 GDPR.
10. Third-Party Service Providers (Processors)
We share certain personal data with the following third-party processors to operate our Website and respond to your inquiries:
Google Analytics (Google Ireland Limited / Google LLC): analytics cookies used to understand Website traffic, activated only with your consent (see our Cookies Policy).
HubSpot, Inc.: customer relationship management (CRM) platform used to store and manage contact form submissions and inquiries.
Google LLC (Gmail / Google Workspace): used to deliver contact form submissions to our support mailbox (support@rblabs.ro).
Each of these providers processes personal data on our behalf under their respective data processing terms. See Section 9 above for information on related international transfers.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@rblabs.ro
Address: Bulevardul Nicolae Bălcescu 25, Bucharest, Romania, 010045